Mous is a design-led technology accessories brand known for creating high-performance cases, bags and lifestyle products built with an engineering-first mindset. The brand became well known for its bold, real-world stress tests and has grown into a respected name with a strong identity built on innovation, quality, and thoughtful design.
Mous
Our shared love of good design and a certain level of geek made the partnership between Mous and Ecrubox feel natural. The brand’s commitment to technical quality and aesthetic detail aligns closely with how we approach digital development, UX and technical problem-solving.
Services Provided
E-commerce and Development
Shopify design and development
Shopify Plus builds
UX and conversion improvements
Systems integration and automation
Technical audits and performance fixes
Data audits and tracking fixes
Workshops and Consultancy
Strategy workshops
Our Approach
Ecrubox strengthened Mous’s digital foundations by focusing on the stability, speed, and usability of its Shopify Plus environment. We carried out detailed technical and data audits to resolve performance issues, improved UX through considered design refinements and ensured key systems were integrated in a more reliable and efficient way. Strategy workshops supported better decision-making around future development work and overall priorities.
The Challenge
Mous was expanding its product range and required a site capable of supporting the technical demands of a broader catalogue while remaining fast, resilient, and easy for customers to navigate. The challenge was to refine and stabilise the experience without compromising the engineering-first identity that makes Mous unique. Simplifying the complexity of a huge catalogue is always a driver for change for any brand and this has been achieved with a blend of bespoke development and third-party applications in the Shopify environment.
Our responsibility was to bring clarity, depth, and structure to the user journey and technical foundations.
The Result
Mous gained a more stable Shopify Plus setup, improved user experience and cleaner technical foundations. Tracking and data accuracy improved, system reliability increased, and the digital environment became better suited to ongoing growth. The work delivered practical improvements at a crucial point in the brand’s development, supporting a mass drive for bespoke and custom phone case orders.